User Awareness Training

We’ve all heard the maxim: “Security is only as strong as its weakest link”. Computers function well because we programme them to do so and to respond to our simple instructions. Humans, on the other hand, have choices and choices involve an element of risk … a password can be set as ‘g&*454)gf’ or as ‘password’; the first is pretty strong while the second is obviously extremely weak. Such poor practices are commonplace throughout non IT literate staff and even some IT technicians do not know.

Companies can surround themselves with the latest high-tech security, – eight-foot fences, biometrics, firewalls, antivirus scanners, encryption – but it only takes one un-educated employee to throw all of that out of the window. Companies regularly receive phishing emails and emails with viruses, but how often are staff trained to delete these and not to be curious. Social engineering is also a problem when an outsider uses his social skills to manipulate staff by, for example, pretending to be a manager or an IT technician to gain details of passwords or files. In such cases only sound education and training can offer proper protection.

We offer 1-2-1, in house or external group based training sessions for non technical users, we can cover the following areas:
    user awareness training
  • Basic laws
  • Password security
  • Wi-Fi security
  • Malware
  • Laptop security
  • Removable media security
  • Social engineering and phishing
  • Encryption
  • Website browsing and social media
  • Mobile phone security
  • Email security
  • Keyloggers and bugs